Refund policy

30-day returns

You can request a return within 30 days after delivery. Maplepecan pays the return shipping cost.

How to start a return

Email info@maplepecan.shop or call +1 (786) 835-9632 with your order number and the item you would like to return. Contact us before sending it so we can provide instructions and arrange return shipping.

Return address:
11401 NW 12th St, Miami, FL 33172, United States

Refunds

We will issue your refund to your original payment method within 10 business days after receiving your return.

Damaged or incorrect items

If your item arrives damaged or you receive the wrong item, contact us with your order number and a description of the issue so we can help.